1. About your Company:
We are a trading company with some family own factories: Countertop Factory, Quartz Factory, Terrazzo Factory. We help clients source the material for the projects with competitive cost.
2. What is your main products?
Our main products cover most Artificial Stones and Natural Stones products. While our featured products are Quartz, Terrazzo, Nanoglass, Sintered Stone, Jade Glass, Granite and Marble slabs, tiles, Countertops, Vanity tops.
3. How about the samples?
We supply Free samples standard samples such as 10x10cm, 10x15cm. For big finish samples, we need to charge the basic sample cost and will reimburse finally if have coming order.
The freight fee cost is by customer, generally we send by freight collect. Please give us your courier account such as DHL, Fedex No. to send by collect.
If you don’t have the account no to send by collect, we can send by prepaid after we get the freight cost by western union.
4. What is the MOQ?
Generally the MOQ is one full 20 foot container 21-27tons, mixed material and colors are ok. It depends on the weight limitation of the destination port.
But for some special material we accept LCL order for some small jobs. Such as Jade Glass Stone, Faux Onyx, Semiprecious Stone, Marble cut to size for some small projects etc.
5. What about your service?
1) All inquiries and emails will be responded within 24 hours.
2) We can also offer you one-stop service: product's CAD drawing, product knowledge consultancy, timely order update.
3) We can also help customers design and develop new prodcuts;
4) We have professional staff to control the quality from the raw materials to finished products during the full production chain.
5) We have strong packing system to make sure the goods be safe during transportation
6) We will seriously deal with all of problems from you. If you have any queries or request, please contact us at any time, we will give you soonest response and the best solution.
6. What is your delievery time?
The time of delivery is about 15-25 working days after receiving the deposit.
7. What is your payment terms?
30% T/T deposit, Balance against B/L Copy for full Container order.
LCL order, 30%-50% deposit, balance before shipment.
